Refund policy
Return Policy
At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards
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Clearance or final sale items
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Personalized or customized products
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Used or damaged items not caused during shipping
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be processed back to your original payment method within a few business days.
Exchanges
If you received a defective, damaged, or incorrect item, we will gladly replace it. Please contact us immediately after receiving your order.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Order Cancellations
Orders can only be canceled within a short period after placement before they are processed for shipping.
Contact Us
If you have any questions about our Return Policy, please contact our support team. We are always happy to assist you.